Like most website operators, ChaletOwners collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. ChaletOwners.com purpose in collecting non-personally identifying information is to better understand how ChaletOwners.com’s visitors use its website.
ChaletOwners.com also collects potentially personally-identifying information like Internet Protocol (IP) addresses. ChaletOwners.com does not use such information to identify its visitors, however, and does not disclose such information, other than under the same circumstances that it uses and discloses personally-identifying information, as described below.
Certain visitors to ChaletOwners.com’s websites choose to interact with ChaletOwners.com in ways that require ChaletOwners.com to gather personally-identifying information. The amount and type of information that ChaletOwners.com gathers depends on the nature of the interaction. For example, we ask visitors who use our forms to provide a username and email address. In each case, ChaletOwners.com collects such information only as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with ChaletOwners.com. ChaletOwners.com does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
ChaletOwners.com will not rent or sell potentially personally-identifying and personally-identifying information to anyone.
If you are a registered user of a ChaletOwners.com newsletter and have supplied your email address, ChaletOwners.com may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with ChaletOwners.com and our products.
ChaletOwners.com takes all measures reasonably necessary to protect against the unauthorized access, use, alteration, or destruction of potentially personally-identifying and personally-identifying information.
We will retain your information as long as your account is active, as necessary to provide you with the services or as otherwise set forth in this Policy. We will also retain and use this information as necessary for the purposes set out in this Policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect Chaletowners' legal rights. We also collect and maintain aggregated, anonymized or pseudonymized information which we may retain indefinitely to protect the safety and security of our Platform, improve our Services or comply with legal obligations.
ChaletOwners.com may collect statistics about the behaviour of visitors to its websites. For instance, ChaletOwners.com may reveal how many visits a particular property got, or say which property are most popular.
In order for us to provide you the best possible experience on our platform, we need to collect and process certain information. Depending on your use of the Services, that may include:
Contact us via email — for example, when you ask for support, send us questions or comments, or report a problem, we will collect your name, email address, message, etc. We use this data solely in connection with answering the queries we receive.
Usage data — when you visit our site, we will store: the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and more. We process this usage data in Matomo Analytics for statistical purposes, to improve our site and to recognize and stop any misuse.